Reach-In Freezer Repair in NYC
Freezer not freezing? A licensed technician arrives within 1 hour, 24/7, across the five boroughs and Long Island.
Serving NYC restaurants, delis, grocers and commercial kitchens since 1996. Licensed and insured.
When to Call for Reach-In Freezer Repair
A freezer that warms up overnight can cost you a full load of product. Call at the first sign of trouble.
Not freezing
Product is soft or thawing.
Heavy frost or ice
On the evaporator coil, back wall or ceiling.
Defrost problems
The unit ices up, then warms up.
Leaking water
Water leaking inside or under the freezer.
Compressor problems
Running constantly, or not starting at all.
Door not sealing
Torn gaskets, doors that will not close on their own.
Loud noises
From fans or the compressor.
Alarms or error codes
On the controller.
Call now: (347) 380-8877. Emergency dispatch is open 24 hours a day, 7 days a week.
What We Repair
- One, two and three door reach-in freezers
- Undercounter and worktop freezers
- Dual temperature refrigerator and freezer units
- Pass-through and roll-in freezers
- Defrost heaters, timers, termination switches and drain line heaters
- Compressors, fan motors, controllers, door gaskets, hinges and refrigerant leaks
Brands We Service
We repair all major commercial reach-in freezer brands, including True, Traulsen, Turbo Air, Beverage-Air, Delfield and Hoshizaki. Tell us the brand and model when you call and we will send the right technician.
1-Hour Arrival, 24/7
Reach-in freezers fail on Friday nights and holiday weekends. We answer the phone at 2 a.m.
- 24/7 emergency dispatch, every day of the year
- 1-hour arrival for emergency calls
- Brooklyn-based since 1996, with technicians covering Manhattan, Queens, the Bronx, Staten Island and Long Island
Do Not Lose a Full Load of Product
A reach-in freezer holds hundreds to thousands of dollars of product. Most freezer failures start with a defrost problem: the coil ices over, airflow stops and the box slowly warms. Caught early, it is a repair. Caught late, it is a repair plus everything inside. Need refrigerator service too? See our reach-in refrigerator repair.
Reach-In Freezer Care Tips
- Keep doors closed and do not prop them open during deliveries.
- Never block the evaporator fan with stacked product.
- Test gaskets with a sheet of paper. If it slides out easily, the gasket needs replacement.
- Clean the condenser coil every month.
Coastal NYC Locations
Salt air attacks condenser coils and fan motors, so equipment near the water loses capacity faster than inland units. If your business is in Coney Island, Brighton Beach, Sheepshead Bay, Red Hook, City Island, the Rockaways, Long Beach or Freeport, ask us about a coil inspection and a quarterly maintenance schedule. Catching coil wear early is cheaper than replacing a compressor.
Why NYC Businesses Call Universal Services Corp
- 30 years of commercial refrigeration and HVAC work in New York City
- Model-level experience with True, Traulsen and Turbo Air equipment
- Walk-ins, reach-ins, prep tables, display cases and ice machines serviced by one company, so one call covers your whole cold line
- 24/7 emergency dispatch every day of the year
Get Your Reach-In Freezer Running Today
Call (347) 380-8877 or request service online. Universal Services Corp, 1694 McDonald Ave, Brooklyn, NY 11230.
Call (347) 380-8877Reach-In Freezer Repair FAQ
Why is my reach-in freezer not freezing?
The most common causes are a defrost failure that ices over the coil, a failed evaporator or condenser fan motor, a dirty condenser, a refrigerant leak, or a failing compressor or controller. Check that the doors seal and nothing blocks the fan. If the freezer still runs warm, call Universal Services Corp at (347) 380-8877.
Why is my commercial freezer full of ice?
Ice buildup on the coil or walls usually means a failed defrost heater, timer or termination switch, a frozen drain line, or a door gasket letting in humid air. Chipping the ice off will not fix the cause. A technician should test the defrost system.
How fast can you get to my business for a reach-in freezer repair?
Universal Services Corp offers 24/7 emergency service with 1-hour arrival for emergency reach-in freezer repair calls across New York City and Long Island. Call (347) 380-8877 any time, including nights, weekends and holidays.
What should I do with food if my freezer stops working?
Keep the doors closed to hold the cold, move product to another freezer or walk-in if you can, and check product temperatures with a probe thermometer. Follow your food safety plan for anything that thawed, then call us for repair.
Which reach-in freezer brands do you repair?
We repair all major commercial brands, including True, Traulsen, Turbo Air, Beverage-Air, Delfield and Hoshizaki. Give us the brand and model number when you call so we can dispatch the right technician.
Do you repair reach-in freezers on Long Island and in all five boroughs?
Yes. Universal Services Corp is based at 1694 McDonald Ave in Brooklyn and serves Manhattan, Brooklyn, Queens, the Bronx, Staten Island, Nassau County and the rest of Long Island.
