Ice Machine Repair in NYC
Ice machine stopped making ice? A licensed technician arrives within 1 hour, 24/7, across the five boroughs and Long Island.
Serving NYC restaurants, bars, hotels and kitchens since 1996. Licensed and insured.
When to Call for Ice Machine Repair
If you see any of these, stop waiting. Small ice machine problems become full breakdowns, and a dead machine costs you drinks, prep and sales.
- Ice machine not making ice. The machine runs but the bin stays empty.
- Low ice production. You are running out by the dinner rush.
- No harvest. Ice forms on the evaporator but never drops.
- Water leaking or pooling under the unit.
- Ice building up where it should not. Frozen coils, ice bridging in the bin.
- Compressor running constantly. The unit never cycles off.
- Cloudy, small, wet or bad-tasting ice.
- Slime or pink film in the bin.
- Flashing lights or error codes on the control panel.
Call now: (347) 380-8877. Emergency dispatch is open 24 hours a day, 7 days a week.
What We Repair
- Modular (head) ice machines and undercounter ice machines
- Nugget and flake ice machines
- Ice dispensers and ice bins
- Remote condensers and air-cooled condensers
- Water filtration and water circuit components
- Compressors, evaporators, water pumps, inlet valves, float switches, control boards and harvest assemblies
Brands We Service
We repair all major commercial ice machine brands, including Manitowoc (Indigo NXT), Hoshizaki (KM series), Scotsman (Prodigy) and more. Tell us the brand and model when you call and we will send the right technician.
1-Hour Arrival, 24/7
Ice machines fail on Friday nights and holiday weekends. We answer the phone at 2 a.m.
- 24/7 emergency dispatch, every day of the year
- 1-hour arrival for emergency calls
- Brooklyn-based since 1996, with technicians covering Manhattan, Queens, the Bronx, Staten Island and Long Island
Repair, Cleaning or Both?
Many breakdowns start with scale and slime. If your machine still runs but the ice is cloudy or slow, a cleaning may solve it. Our posted cleaning prices:
- Full ice machine cleaning: $650
- Sanitization: $450
- Water circuit service: $225
See our ice machine cleaning page for details and scheduling.
Coastal NYC Ice Machines
Salt air attacks condenser coils and fan motors, so machines near the water lose capacity faster than inland units. If your restaurant is in Coney Island, Brighton Beach, Sheepshead Bay, Red Hook, City Island, the Rockaways, Long Beach or Freeport, ask us about a coil inspection and a quarterly maintenance schedule. Catching coil wear early is cheaper than replacing a compressor.
Why NYC Kitchens Call Universal Services Corp
- 30 years of commercial refrigeration and HVAC work in New York City
- Model-level experience with Manitowoc, Hoshizaki and Scotsman machines
- Walk-in coolers, reach-ins and ice machines serviced by one company, so one call covers your whole cold line
- 24/7 emergency dispatch every day of the year
Get Your Ice Machine Running Today
Call (347) 380-8877 or request service online. Universal Services Corp, 1694 McDonald Ave, Brooklyn, NY 11230.
FAQ
Why is my ice machine not making ice?
The most common causes are a failed water inlet valve or float switch, scale buildup on the evaporator, a dirty condenser, low refrigerant, or a failing compressor. Check that the water supply is on and the bin is not full. If the machine still makes no ice, call Universal Services Corp at (347) 380-8877 for a diagnosis.
How fast can you get to my restaurant for an ice machine repair?
Universal Services Corp offers 24/7 emergency service with 1-hour arrival for emergency ice machine repair calls across New York City and Long Island. Call (347) 380-8877 any time, including nights, weekends and holidays.
How much does ice machine repair cost in NYC?
Repair cost depends on the failed part and the labor involved, so a technician diagnoses the machine first. Our posted cleaning prices are $650 for a full cleaning, $450 for sanitization and $225 for a water circuit service. Call (347) 380-8877 and describe the problem for next steps.
Which ice machine brands do you repair?
We repair all major commercial brands, including Manitowoc (Indigo NXT), Hoshizaki (KM series) and Scotsman (Prodigy). Give us the brand and model number when you call so we can dispatch the right technician.
Why is my ice machine leaking water?
Leaks usually come from a clogged drain line, a failed water inlet valve, a cracked water distribution tube or a worn gasket and fitting. Water pooling under the unit can damage floors and violate health code standards, so turn the machine off and call us for repair.
Do you repair ice machines on Long Island and in all five boroughs?
Yes. Universal Services Corp is based at 1694 McDonald Ave in Brooklyn and serves Manhattan, Brooklyn, Queens, the Bronx, Staten Island, Nassau County and the rest of Long Island.
