When a walk-in cooler goes warm in Manhattan, the kitchen behind it has no time to wait. Universal Services Corp provides walk-in cooler repair services in NYC for Manhattan restaurants, delis, hotels, and grocers, with licensed and insured technicians and 24/7 emergency repair.
Serving Manhattan restaurants and food businesses since 1996. Licensed and insured.
| Service | Price |
|---|---|
| Service call (diagnosis + first hour of labor) | $250 |
| Each additional hour of labor | $150 per hour |
| After-hours service call (nights, weekends, holidays) | $375 (1.5x) |
| After-hours labor, each additional hour | $225 per hour (1.5x) |
| Parts and refrigerant | Quoted before work starts |
| Walk-in door gasket replacement | From $550 |
You approve the price before any repair starts. Maintenance plan customers get priority service.
| Problem | What you notice | Typical fix | Typical labor | Estimate |
|---|---|---|---|---|
| Dirty condenser coil | Box runs warm, compressor never stops | Coil cleaning, fan check | 1 to 2 hrs | $250 to $400 |
| Iced evaporator (defrost failure) | Ice on the coil, weak airflow | Repair defrost heater, timer, or termination switch | 2 to 3 hrs | $400 to $550 + parts |
| Torn or flat door gasket | Frost at the door frame, water at the threshold | Replace gasket, adjust hinges and closer | Flat rate | From $550 |
| Refrigerant leak | Box slowly warms, ice on lines | Leak search, repair, recharge | 2 to 4 hrs | $400 to $700 + refrigerant |
| Fan motor failure | No airflow, noisy or stopped fan | Replace evaporator or condenser fan motor | 1 to 2 hrs | $250 to $400 + motor |
| Thermostat, controller, or EMC fault | Wrong reading, short cycling, will not start | Replace control or EMC module, calibrate | 1 to 2 hrs | $250 to $400 + part |
| Clogged or frozen drain line | Water on the floor, ice under the evaporator | Clear line, replace drain heater | 1 to 2 hrs | $250 to $400 + parts |
| Compressor failure | Unit hums or trips the breaker, no cooling | Repair or replace compressor | Varies | Quoted after diagnosis |
Estimates are labor only, regular hours. Parts are quoted before work starts.
Manhattan holds the densest food market in the city, and it shows in the walk-ins we service. Restaurants on Restaurant Row and in Midtown, delis and bodegas on nearly every block, hotels, cafes, bars, specialty grocers, and the kitchens inside offices and hospitals all depend on cold rooms that cannot go down during service. For restaurant refrigeration and hotel refrigeration, a warm box is not a maintenance issue, it is a lost night of covers and a delivery with nowhere to go.
Access is the hard part of a Manhattan job. Many walk-ins sit in basements or cellars, with the condensing unit on the roof, in a light well, or in a rear yard, connected by long refrigerant lines that run through tight stairwells and narrow passages. Our technicians carry the tools and parts for that work, and they know how to service remote condensing units, long line sets, evaporators, and drain lines without shutting down the kitchen around them.
Timing matters as much as the repair. We schedule many Manhattan jobs after the last seating or before morning deliveries arrive, so service is not interrupted, and the after-hours rate applies to that work. When a walk-in runs warm during a DOHMH inspection, it can cost points toward the posted letter grade, because NYC Health Code Article 81 requires cold-held TCS foods at 41°F or below. A call at the first sign of trouble is cheaper than a re-inspection. Along the harbor in Battery Park City, the South Street Seaport, and the Financial District, salt air adds one more load on outdoor coils, so we check them closely on every visit.
Neighborhoods we serve in Manhattan: Financial District, Battery Park City, Tribeca, SoHo, Chinatown, Lower East Side, East Village, Greenwich Village, Chelsea, Midtown, Murray Hill, Hell's Kitchen, Upper East Side, Upper West Side, Harlem, Washington Heights, Inwood.
When a repair costs more than the box is worth, we design, build, and install a replacement. See our walk-in cooler replacement and installation service for custom boxes built to fit your space.
A completed custom walk-in box, built and installed by Universal Services Corp in New York City. Designed to fit the space and built for the job.
A full walk-in cooler and freezer box replacement in New York City by Universal Services Corp, commercial refrigeration pros since 1996.
We repair walk-in coolers from all major brands. Tell us the brand and model when you call and we will send the right technician.
Universal Services Corp charges a $250 service call in Manhattan, which includes diagnosis and the first hour of labor. Each additional hour is $150. After-hours work on nights, weekends, and holidays is billed at 1.5x: a $375 service call and $225 per hour. Parts are quoted and approved before any repair starts. Walk-in door gasket replacement starts at $550.
Yes. Many Manhattan walk-ins sit in basements or cellars, with the condensing unit on the roof, in a light well, or in a rear yard, connected by long refrigerant lines. Our technicians service remote condensing units, long line sets, evaporators, and drain lines in tight access spaces across Manhattan.
Yes. Universal Services Corp offers 24/7 walk-in cooler repair in Manhattan, so we can work after your last seating or before deliveries arrive. After-hours work is billed at 1.5x, a $375 service call and $225 per hour, and we confirm the price before we start.
You can. NYC Health Code Article 81 requires cold-held TCS foods at 41°F or below, and a warm walk-in during a DOHMH inspection can cost points toward your letter grade. Move TCS foods to a working unit, keep the door closed, and call (347) 380-8877. We repair the cause and help with refrigeration violations such as 2G and 5F.
We serve all of Manhattan, including the Financial District, Battery Park City, Tribeca, SoHo, Chinatown, the Lower East Side, the East Village, Greenwich Village, Chelsea, Midtown, Murray Hill, Hell's Kitchen, the Upper East Side, the Upper West Side, Harlem, Washington Heights, and Inwood.
Call (347) 380-8877 or request a free quote online. Universal Services Corp, 1694 McDonald Ave, Brooklyn, NY 11230. 24/7 emergency repair.
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