Follett ice machines require cleaning, sanitizing, and air filter maintenance at least every 6 months to ensure optimal performance, ice quality, and longevity.
Follett ice machine cleaning includes a comprehensive, typically semi-annual, process of descaling (cleaning) and sanitizing both the icemaking system and the storage dispenser using approved cleaners. This includes cleaning the auger, evaporator, bin interior, water lines, drain pans, and air-cooled condenser coils, followed by sanitizing all water-contact parts.
Our cleaning services start at $225 for water circuit cleaning, $450 for sanitization-only service, and $650 for a complete ice machine cleaning with de-scaling, full sanitization, parts disassembly, and system startup.
Yes. We service all Follett models, including Meridian Ice and Water Dispensers. If your unit has a compressor issue or any other fault causing it to stop producing ice, our technicians can diagnose and repair it.
DOHMH inspectors frequently cite ice machines for mold, biofilm, and mineral scale buildup all classified as Critical violations carrying fines of $200–$600 per occurrence and putting your letter grade at risk.
Our certified technicians perform thorough de-scaling, sanitization, and component inspection that directly address the root causes of ice machine violations. After every visit, we provide a detailed service report documenting exactly what was cleaned and corrected giving you proof of compliance you can present at your next DOHMH inspection.
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